Job Summary
The Patient Care Coordinator supports patients throughout their care by arranging appointments for both new and returning patients and acting as their main contact. The role combines patient communication with administrative coordination, helping care processes move forward smoothly.
Responsibilities
- Schedule appointments for new and established patients.
- Serve as the primary point of contact for patients regarding their care.
- Retrieve and coordinate medical records.
- Arrange referrals and complete precertification authorizations.
- Handle related administrative tasks that support patient care.
Qualifications
- High school diploma or GED required.
- A bachelor’s degree may be considered in place of experience.
- At least 12 months of customer service experience or 6 months of healthcare experience required.
Emory Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
