Job Summary
The Patient Care Coordinator oversees patient movement within the healthcare facility, ensuring a smooth and efficient experience for patients from arrival through appointment scheduling and follow-up. This role is vital for maintaining an organized patient care environment and communicates effectively with both patients and staff.
Responsibilities
- Welcome patients upon their arrival and manage the intake process.
- Collect co-payments and ensure accurate billing procedures are followed.
- Schedule patient appointments and manage the calendar efficiently.
- Maintain and update medical records in compliance with regulations.
- Process referral authorizations and liaise with other medical offices as needed.
Qualifications
- High School Diploma or GED is required.
- Minimum of one year of experience in a medical office setting.
- Proficient in Microsoft Office applications.
- Bilingual fluency in Korean and English; Spanish fluency is a plus.
UnitedHealth Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
