Arlington, Virginia, 22205
View similar jobs
Job is not accepting new candidates
Job description
Job Summary
The Patient Care Representative plays a vital role in delivering outstanding service to patients, acting as the primary contact for various inquiries and assisting in administrative support. This position is essential in ensuring a smooth patient experience while providing necessary information and guidance.
Responsibilities
- Manage patient communications, addressing inquiries and resolving issues effectively.
- Assist patients with scheduling appointments and coordinating follow-up care.
- Process patient registrations and update necessary information in the system.
- Provide support to clinical staff with administrative tasks to enhance workflow.
- Educate patients about available services and direct them to appropriate resources.
Qualifications
- High school diploma or equivalent; further education in healthcare administration is a plus.
- Previous experience in a patient-facing role or healthcare environment preferred.
- Strong communication skills, both verbal and written, to interact effectively with patients.
- Proficiency with office software and patient management systems.
- Ability to maintain confidentiality and handle sensitive information with care.
Location
Work Arrangement
Remote
Hunter Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
