Patient Care Representative

Job description

Job Description Patient Care Representative- Women's Health
Location: Arlington, VA
Schedule: Monday-Friday 8a-5p or 8:30a-5:30p (as needed)
Compensation: $22-$25, based on experience The Patient Care Representative (PCR) serves as the first point of contact for patients at a women’s health clinic. This role combines administrative, scheduling, and patient support duties to ensure a positive patient experience while maintaining compliance with clinic policies, HIPAA regulations, and relevant state and federal healthcare standards. Patient Care Representative Responsibilities:

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and pre-authorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Patient Care Representative Job Requirements:

• High school diploma or equivalent is required.
• College Degree Preferred.
• Two Years Office/Clerical Experience Required.
• Two Years’ Healthcare/Medical – Primary Care/Office Experience Required.
• EPIC experience (strong preference) and Women’s Health experience (strong preference).