The Patient Contact Representative plays a crucial role in arranging patient appointments, collecting demographic information, and facilitating care coordination through phone and online channels. This position also involves maintaining electronic records, addressing patient questions, and executing a range of administrative duties to assist the department. Applicants should have a high school diploma or GED along with a minimum of one year of professional experience, ideally within a healthcare environment. Competence in computer usage and word processing is essential, and familiarity with medical terminology is advantageous.
The Orthopedic Institute of Pennsylvania provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
