Job Summary
The Patient Coordinator plays a vital role in delivering exceptional customer service during patient check-in and check-out processes. This position involves confirming insurance eligibility and overseeing patient records management. Additionally, the coordinator collaborates with the clinical team to maintain full schedules and aids in making outbound calls to verify appointment confirmations.
Responsibilities
- Provide excellent customer service during patient check-in and check-out.
- Verify patients’ insurance eligibility.
- Manage and maintain patient records effectively.
- Coordinate with the clinical team to ensure optimal scheduling.
- Assist in making outbound calls to confirm patient appointments.
Qualifications
- A high school diploma or GED equivalent is required.
- Previous experience in a dental or physician’s office is preferred.
Benevis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
