Job Summary
This role involves providing empathetic support to patients, their families, and visitors, ensuring they receive necessary assistance with directions, escorting, and various patient-related needs. The position also entails engaging in environmental services, delivering meals, transporting patients and equipment, setting up telehealth carts, and managing supplies while adhering to safety, cleanliness, and confidentiality protocols.
Responsibilities
- Offer compassionate support to patients, families, and visitors.
- Assist with directions and escorting individuals within the facility.
- Support patients with their specific needs.
- Contribute to environmental services including meal delivery.
- Facilitate patient and equipment transport.
- Set up telehealth carts for virtual consultations.
- Manage supply inventory effectively.
- Follow all safety and sanitation guidelines.
- Maintain confidentiality at all times.
Qualifications
- A high school diploma or active enrollment in high school/GED program or equivalent experience.
- Preference for high school students.
- Ability to understand and follow written and verbal instructions.
- Previous experience in healthcare or customer service is advantageous but not mandatory.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
