Job Summary
The Patient Interviewer plays a crucial role in the healthcare setting, serving as the initial point of contact for patients seeking hospital services. This position involves not only efficiently registering patients but also managing billing information and confirming insurance coverage. The Patient Interviewer aims to create a welcoming environment, ensuring that patients and their families feel supported and informed from the onset of their care experience.
Responsibilities
- Efficiently register patients for hospital services.
- Process and manage billing information accurately.
- Verify patients’ insurance coverage and eligibility.
- Create a positive and welcoming first impression for patients and their families.
Qualifications
- A high school diploma or equivalent is required.
- Minimum of 3 years of experience in patient access or a related field.
- Strong knowledge of insurance requirements and verification processes.
- Familiarity with third-party billing practices is essential.
Temple Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
