Job Summary
The Patient Relations Coordinator plays a vital role in overseeing patient interactions, which encompass appointment scheduling, insurance verification, and the collection of co-payments. This position also involves the management of medical records, the coordination of physician schedules, and the creation of a friendly atmosphere for patients.
Responsibilities
- Manage patient scheduling and appointment coordination.
- Verify patient insurance information and liaise with insurance providers.
- Collect co-payments and manage payment processing.
- Maintain accurate and up-to-date medical records.
- Coordinate schedules for physicians and other healthcare professionals.
- Foster a welcoming and supportive environment for patients throughout their visit.
Qualifications
- Bachelor’s degree is mandatory for this role.
- Demonstrated strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite.
- Familiarity with medical terminology and insurance verification processes.
Ackerman Cancer Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
