The Patient Service Associate is responsible for managing clinic operations, which encompasses patient check-in and check-out, appointment scheduling, and processing charges. Additionally, they assist patients and visitors with navigation within the hospital. Applicants should possess a minimum of one year of experience in a healthcare setting or a customer service position. A high school diploma is required, alongside excellent communication skills and a solid understanding of medical terminology.
Duke Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
