Job description
**Patient Service Associate**
The Patient Service Associate is responsible for overseeing various clinic management activities such as scheduling appointments, handling patient check-ins and check-outs, and processing charges. Additionally, they offer assistance with navigation within the clinic, manage patient records, and ensure effective communication between patients and the healthcare team. Applicants should have a minimum of one year of experience in a customer service or healthcare environment, along with a high school diploma. Essential skills include excellent verbal communication, basic computer skills, and the ability to remain on their feet or walk for extended durations.
Duke Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
