Job Summary
The Patient Service Specialist plays a crucial role in overseeing the front-desk activities, which encompass patient registration, scheduling appointments, and managing incoming calls. This position is essential for ensuring a smooth flow of operations in a healthcare setting.
Responsibilities
- Manage patient registration processes and ensure accurate data entry.
- Schedule appointments for patients efficiently.
- Handle and respond to inbound calls professionally.
- Process payments and verify insurance details for patients.
- Maintain precise electronic health records to support patient care.
Qualifications
- High school diploma or equivalent is required.
- Prior experience in customer service is essential.
- Strong proficiency in computer skills.
- Ability to manage cash transactions effectively.
- Familiarity with medical or dental terminology is advantageous.
Choptank Community Health System, Inc.. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
