Job Summary
The Patient Service Technician provides phlebotomy and specimen-handling services at multiple locations, including collection sites, nursing homes, and patients’ homes. The role supports accurate laboratory operations by collecting blood, processing specimens, and keeping patient information current in the laboratory information system. Professional, courteous service is expected during every patient interaction.
Responsibilities
- Collect blood samples from patients at designated collection sites and off-site locations.
- Process laboratory specimens in accordance with applicable procedures.
- Enter and maintain accurate patient records in the laboratory information system.
- Travel to nursing homes, patients’ homes, and other locations to provide phlebotomy services.
- Deliver attentive, high-quality customer service to patients and others encountered in the course of the work.
Qualifications
- High school diploma or equivalent.
- Successful completion of a basic phlebotomy program.
- Valid U.S. driver’s license.
- Acceptable driving record, as the position requires travel among multiple locations.
Cape Cod Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
