Job Summary
The Patient Services Assistant plays a vital role at the front desk, serving as the initial point of contact for patients and ensuring a welcoming and efficient environment. This position involves managing patient interactions, scheduling appointments, and overseeing incoming communications, all of which contribute to the seamless operation of the office.
Responsibilities
- Welcome patients and visitors to the facility.
- Manage appointment scheduling and coordination.
- Handle incoming phone calls professionally.
- Maintain accurate patient records and documentation.
- Process essential administrative paperwork to support daily activities.
Qualifications
- High school diploma or equivalent required.
- Strong communication skills are essential.
- Excellent organizational skills are necessary.
- Prior experience in a medical office or hospital environment is preferred.
- Basic proficiency in computer usage is required.
Lawall Prosthetics and Orthotics Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
