Patient Services Coordinator

Patient Services Coordinator
Mount Pleasant, SC
13-Week Contract
$19.40 /hr. 

Hunter Recruiting is seeking a Patient Services Coordinator who will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. 

Patient Services Coordinator Responsibilities: 

• Check patients in and out, collect co-pays and outstanding balances.

• Answer phones, take messages, and follow up on requests.

• Schedule appointments based on patient needs and provider availability.

• Prepare for upcoming clinic days.

• Verify and update patient demographics, insurance information, and registration forms.

• Verify patient charges, correct errors, and complete daily financial reconciliations.

• Manage Epic EHR work queues, including follow-ups, claim edits, charge reviews, and missing guarantor information.

• Research and resolve billing errors, claim denials, and charge discrepancies.

• Review patient charts, office notes, pre-authorizations, and hospital documents to ensure accurate claim processing.

• Collaborate with coders, providers, and revenue cycle teams to resolve billing issues and ensure accurate charge capture.

• Address patient billing concerns and support front desk staff with insurance verification.

• Perform general clerical duties, including filing and copying.

• Enhance the patient experience by providing updates on delays, wait times, and visit details while maintaining positive patient interactions.

Patient Services Coordinator Qualifications: 

• HS Diploma/ GED
• 1+ years of relevant experience within a healthcare setting
• EPIC experience
  – OnBase experience (heavily preferred)
• Customer Service experience
• Must be computer savvy