Job Summary
The Patient Services Coordinator acts as the main liaison for patients, overseeing the check-in procedures and ensuring smooth registration and insurance verification. In addition, this role is responsible for organizing appointment schedules and offering administrative assistance aimed at enhancing the overall patient experience.
Responsibilities
- Serve as the initial contact for patients during their visit.
- Manage check-in processes and oversee patient registration.
- Verify insurance information to ensure accuracy and completeness.
- Coordinate appointment scheduling for patients efficiently.
- Provide necessary administrative support to maintain a welcoming environment.
Qualifications
- High school diploma or GED is required.
- A minimum of 12 months of experience in healthcare or customer service is preferred.
- Excellent interpersonal skills are essential for effective communication.
- Proficiency in using multiple computer applications simultaneously is necessary.
Emory Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
