Job Summary
The Patient Services Representative plays a crucial role in enhancing patient experiences by managing the referral process, scheduling appointments, and overseeing insurance pre-certifications. This position is fundamental in ensuring that patients are greeted warmly, intake procedures are performed accurately, and payments are processed effectively at the time of service.
Responsibilities
- Facilitate the patient referral process.
- Manage and coordinate patient appointments.
- Handle insurance pre-certifications.
- Greet patients and conduct intake procedures.
- Collect payments during patient visits.
Qualifications
- A high school diploma or equivalent is required.
- At least two years of experience in a medical office setting.
- Strong critical thinking abilities.
- Capacity to perform effectively in a fast-paced and stressful environment.
Lifepoint Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
