Job Summary
The Patient Services Specialist plays a pivotal role in overseeing the front desk activities, ensuring a warm welcome for patients while efficiently managing appointment scheduling and addressing inquiries. Additionally, this position involves handling insurance verification processes, obtaining prior authorizations, and ensuring that patient records are accurately maintained within the Electronic Health Record (EHR) system.
Responsibilities
- Welcome patients and visitors with a friendly demeanor.
- Schedule and confirm appointments, ensuring an organized calendar.
- Address patient inquiries with professionalism and clarity.
- Conduct insurance verification and secure necessary prior authorizations.
- Maintain precise patient records in the EHR system.
Qualifications
- Previous experience in healthcare, customer service, or administrative roles.
- Familiarity with EHR systems and their functionalities.
- Strong interpersonal communication skills to engage effectively with patients and staff.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
