Job Summary
The Phlebotomy Representative Site Lead is a crucial position that oversees specimen collection processes, guarantees correct patient identification, and coordinates daily operations at the site. This role includes coaching staff members and addressing patient concerns, all while upholding laboratory protocols and maintaining a hygienic and safe environment.
Responsibilities
- Conduct specimen collections and ensure proper identification of patients.
- Manage the daily operations of the site, including staff training and development.
- Maintain a safe and clean environment for both patients and staff.
- Address and resolve patient concerns effectively.
- Ensure compliance with established laboratory protocols.
Qualifications
- A minimum of two years of experience in phlebotomy.
- A high school diploma or an equivalent qualification.
- Expertise in complex collection techniques, specifically involving pediatric and geriatric patients.
- Strong skills in communication and data entry.
Quest Diagnostics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


