Job description
Job Summary
The Quality Assurance Manager will oversee the development and implementation of quality assurance processes to ensure that products and services meet established standards of quality, including reliability, usability, and performance. This role is vital in maintaining and enhancing the quality system within the organization, ensuring compliance with industry regulations and customer expectations.
Responsibilities
- Develop and maintain quality assurance policies and procedures.
- Conduct regular audits and inspections to ensure adherence to quality standards.
- Lead a team of quality assurance professionals and facilitate their development.
- Analyze quality assurance reports and metrics to identify areas for improvement.
- Coordinate with other departments to resolve quality-related issues.
- Ensure compliance with regulatory requirements and standards.
- Implement training programs for staff regarding quality processes.
- Communicate quality expectations and improvements to all stakeholders.
Qualifications
- Proven experience as a Quality Assurance Manager or similar role.
- Strong understanding of quality control standards and methodologies.
- Excellent analytical and problem-solving skills.
- Strong leadership and team management abilities.
- Familiarity with regulatory requirements related to quality assurance.
- Exceptional communication and interpersonal skills.
- Bachelor’s degree in a relevant field; certification in quality management is a plus.
Location
City, State Zip
Work Arrangement
Remote
COMMUNITY SERVICES FOR AUTISTIC ADULTS & CHI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
