Quality Technician

Job description

Quality Technician
Brooklyn, OH
$22/HR to $25/HR Responsible for assisting staff on departmental procedures and overseeing inspection, testing, and return-processing activities. Supports key quality assurance functions in a fast-paced environment requiring accuracy, efficiency, and strong attention to detail. Key Responsibilities

• Apply knowledge of ISO 13485 standards
• Oversee and delegate Quality Associates’ responsibilities including verifying production counts, processing returns and refurbished goods and ensuring data accuracy
• Coordinate daily tasks with the QA team, Provide blank IQC test plans, Support material/pallet movement as needed
• Support Incoming Quality Control (IQC) and Quality Management System (QMS) activities
• Perform monthly in-house calibrations and maintain logs
• Train new hires and provide ongoing staff support
• Draft IQC plans
• Pull and archive IQC test samples (raw materials & finished products)
• Collect and enter finished IQC plans
• Review incoming Side Effects and update logs
• Process FM 2085 forms, Collect, finalize, sign/date, and log daily, Track escalations in monthly logs
• Investigate escalated Mechanical Modules for engineering evaluation
• Communicate return status with customers via email
• Review and respond to QA emails
• Assist Customer Service and Accounting with customer refunds
• Maintain a safe, clean, and organized workspace
• Communicate with cross-functional departments
• Report quality findings
• Perform data entry

Physical Demand & Ability Requirements

• Lift, push, pull up to 50 lbs

Job Skill Requirements

• Proficiency in Excel, Word, PowerPoint, Outlook
• Strong attention to detail and data accuracy
• High accuracy in fast-paced environments
• Work independently
• Team-oriented with a proactive attitude
• Ability to train new personnel
• High school diploma / GED or equivalent experience preferred