Manage an assigned service zone to ensure IT hardware and software support calls are completed within service level agreements. Maintain accurate inventory records and provide exceptional customer service while performing repairs in retail and office environments. Requires a high school diploma or equivalent, with technical degrees or industry certifications like A+ or Net+ highly desired. Candidates must have at least one year of experience in break-fix or network repair and possess a clean driving record.
Pomeroy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
