Job Summary
The registrar plays a crucial role in the patient intake process by welcoming patients, collecting demographic and financial details, and overseeing the registration and appointment scheduling for hospital services. This position requires adherence to regulatory requirements including HIPAA and EMTALA, as well as precise documentation practices and the collection of patient payments.
Responsibilities
- Welcome and assist patients upon arrival.
- Gather and verify demographic and financial information.
- Manage the registration and scheduling processes for various hospital services.
- Ensure compliance with relevant regulations such as HIPAA and EMTALA.
- Maintain accurate and up-to-date documentation.
- Facilitate the collection of payments from patients.
Qualifications
- 1-3 years of experience in customer service.
- Basic proficiency in Microsoft Office applications.
- High school diploma or equivalent is preferred.
- Strong verbal communication skills.
- Ability to remain composed in high-pressure situations.
Nicklaus Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
