Job Summary
The Registrar plays a vital role in providing excellent service to patients and their families by facilitating the registration and check-in process. This position involves collecting essential demographic and financial details, verifying insurance coverage, and ensuring adherence to healthcare regulations such as HIPAA and EMTALA.
Responsibilities
- Welcome patients and their families upon arrival.
- Gather and process required demographic and financial information.
- Manage the registration and check-in procedures efficiently.
- Confirm insurance details and collect necessary payments.
- Ensure compliance with healthcare regulations, including HIPAA and EMTALA.
Qualifications
- At least one year of experience in customer service.
- High school diploma or equivalent qualifications.
- Proficiency in Microsoft Office applications.
- Strong communication skills in English are essential.
- Fluency in Spanish is highly preferred.
Nicklaus Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
