Job Summary
The Registration Representative acts as the initial contact point for patients in a healthcare setting, facilitating a smooth check-in process, validating insurance details, and collecting payments. This role also involves organizing procedure appointments and ensuring the precise maintenance of patient records within the office’s system.
Responsibilities
- Perform patient check-ins to ensure a welcoming arrival experience.
- Verify insurance information to facilitate seamless service delivery.
- Collect payments for services rendered accurately and efficiently.
- Schedule medical procedures to optimize patient flow and care delivery.
- Maintain the integrity of patient records, ensuring compliance with office protocols.
Qualifications
- A high school diploma or equivalent qualification is required.
- A minimum of one year of experience in an office or hospital environment.
- Familiarity with medical terminology is advantageous.
- Completion of formal customer service training is preferred.
USPI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
