Job Summary
The role focuses on streamlining patient operations by overseeing registration processes, scheduling appointments, and gathering essential demographic and financial information. The individual ensures correct billing procedures and delivers professional support to patients and visitors through both telephonic and face-to-face communication.
Responsibilities
- Manage patient registration and appointment scheduling.
- Collect and confirm necessary demographic and financial data.
- Ensure the accuracy of billing processes.
- Provide professional assistance to patients and visitors through phone and in-person channels.
Qualifications
- High School Diploma or GED.
- Basic proficiency in MS Office applications.
- Preferred: Relevant experience in a healthcare setting.
- Preferred: Familiarity with medical terminology and coding systems such as ICD-10 and CPT.
IU Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
