Job Summary
The Front Desk Specialist oversees daily operations at the front desk, ensuring smooth scheduling, managing insurance authorizations, and collecting data for departmental reports. This position plays a crucial role in enhancing patient care and supporting therapists in maintaining the department’s efficiency and hygiene standards.
Responsibilities
- Manage front desk operations to ensure efficient patient scheduling.
- Handle insurance authorizations to facilitate patient access to services.
- Collect and manage data for departmental reporting purposes.
- Provide direct support to patients and assist therapists in various tasks.
- Maintain cleanliness and organization within the department to promote a welcoming environment.
- Utilize the EPIC electronic medical record system for effective data management.
- Balance administrative responsibilities alongside direct patient care efforts.
Qualifications
- Proficiency in computer systems, particularly the EPIC electronic medical records platform.
- Ability to handle both administrative and direct patient care responsibilities effectively.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Prior experience in a healthcare setting is preferred.
Buena Vista Regional Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
