Job Summary
This role entails overseeing the daily functions of a luxury apartment community, ensuring that property standards are met and that both resident and prospective resident services are provided effectively. This includes managing property tours, facilitating move-ins and renewals, addressing service inquiries, and resolving any issues that arise.
Responsibilities
- Administer daily operations at the luxury apartment community.
- Ensure property standards are upheld and quality service is delivered to residents and prospects.
- Conduct property tours and manage the move-in and renewal processes.
- Follow up on service requests and resolve resident issues promptly.
- Supervise staff and handle financial and vendor management.
- Oversee leasing operations and ensure compliance with relevant regulations.
- Plan and promote community marketing initiatives and events.
- Implement safety procedures and manage resident communication effectively.
Qualifications
- Minimum of two years in a management or supervisory role.
- 2–5 years of relevant experience in property management, leasing, administration, or customer service is desirable.
- A bachelor’s degree in business or a related discipline is preferred; however, equivalent experience in areas such as residential properties, marketing, website development, or business operations may be accepted in lieu of formal education.
UDR - Opening Doors to your future provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
