**Retail Support Specialist**
The Retail Support Specialist plays a crucial role in delivering immediate assistance to AT&T customers within retail settings, addressing concerns related to billing, accounts, and devices. This role also entails serving as a knowledgeable resource for retail associates, guaranteeing exceptional service and operational efficiency. Ideal candidates will have excellent communication abilities, capacity to thrive in high-pressure environments, and skillfulness in managing multiple tasks simultaneously across intricate systems. Prior experience in wireless telecommunications, customer service in a retail context, or technical support is advantageous.
DSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
