Job Summary
The Sales and Service Associate plays a critical role in enhancing member experience by warmly welcoming them and assisting them as they navigate their fitness journeys. This position emphasizes creating trust-based relationships with members while ensuring a clean, safe, and supportive environment within the gym. Additionally, the associate may provide assistance in the Kids’ Club when necessary.
Responsibilities
- Welcome members and visitors, offering guidance on their fitness journeys.
- Establish and maintain trust-based relationships with gym members.
- Ensure that the gym environment is clean and has high safety standards.
- Support operations in the Kids’ Club as needed.
Qualifications
- Minimum of one year of experience in retail or sales, preferably in the fitness industry.
- Possess a positive, service-oriented attitude to assist members effectively.
- CPR and AED certifications must be acquired within 60 days of starting the role.
- California locations require TrustLine registration for individuals involved in childcare responsibilities.
24 Hour Fitness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
