Job Summary
The Sales Consultant plays a crucial role in providing exceptional service to customers by assessing their automotive needs and assisting them throughout the complete sales journey, which includes facilitating test drives and financing options. This position also emphasizes the importance of maintaining a high level of customer satisfaction and actively managing client relationships using a CRM system.
Responsibilities
- Welcome and engage customers to identify their vehicle requirements.
- Guide customers through the sales process, including arranging test drives and financing discussions.
- Ensure customer satisfaction throughout their buying experience.
- Utilize CRM software to manage client interactions effectively.
- Participate in business development initiatives to expand customer base.
Qualifications
- Previous experience in sales or a customer service role is preferred.
- Strong communication skills to effectively engage with customers.
- Possession of a valid driver’s license is mandatory.
- Ability to successfully complete a background check, motor vehicle report (MVR), and a drug test.
Cavender Auto Family provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
