Job Summary
The Sales Patient Access Coordinator plays a crucial role in reaching out to potential patients through outbound cold calls, aimed at engaging and qualifying their interest. This position also involves managing inquiries related to enrollment and necessitates accurate documentation of all interactions within the Customer Relationship Management (CRM) system. Additionally, the coordinator provides support for general intake situations and queue coverage.
Responsibilities
- Conduct outbound cold calls to attract and qualify prospective patients.
- Manage enrollment inquiries and field questions effectively.
- Document all interactions meticulously in the CRM.
- Assist with general queue coverage and intake processes as needed.
Qualifications
- High school diploma or GED is required; a college degree is preferred.
- 1-2 years of relevant experience in sales development or roles with customer interaction.
- Strong communication skills to engage with prospective patients.
- Excellent organizational abilities and aptitude for consultative selling.
Carrum Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
