Job Summary
The Secretary plays a crucial role in the administrative operations of a healthcare setting, handling various front-end tasks to ensure smooth workflow and positive patient experiences.
Responsibilities
- Welcome patients and manage their inquiries in a professional manner.
- Answer phone calls and provide necessary information to callers.
- Schedule appointments efficiently for patients.
- Oversee and coordinate physician calendars to maximize their productivity.
- Process medical records accurately and in compliance with regulations.
- Manage insurance authorizations and verify patient coverage details.
Qualifications
- High school diploma or equivalent is required.
- Strong organizational skills to manage multiple tasks effectively.
- Excellent communication abilities, both verbal and written.
- Proficiency in basic computer software applications.
- Customer service focus to enhance patient satisfaction.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
