Job Summary
The Senior Account Manager is the primary commercial contact for key customers and oversees projects throughout the full lifecycle, from preparing initial quotations to coordinating final delivery. Working closely with Engineering, Operations, and other internal teams, this role aligns technical requirements and schedules with customer needs and business goals.
Responsibilities
- Lead and maintain important customer relationships as the primary commercial point of contact.
- Manage customer projects from quotation through completion and delivery.
- Coordinate with Engineering, Operations, and other departments to confirm technical requirements and project schedules.
- Keep customer programs on track while supporting agreed business objectives.
Qualifications
- At least 5 years of experience in fabrication, machining, or industrial manufacturing.
- Technical or engineering degree.
- Ability to read and interpret engineering drawings.
- Strong communication skills and experience managing customer programs.
Fulcrum Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
