Job Summary
The Senior Partner Services Lead oversees partner assurance services, joint solution pilots, and the rollout of clear rules of engagement. The role helps Atlassian and its partners work together effectively, supporting the quality, scalability, and performance of professional services engagements. Acting as a link between partners and internal teams, this lead strengthens coordination across the delivery ecosystem.
Responsibilities
- Manage partner assurance services and support joint solution pilots.
- Establish and operationalize rules of engagement for collaboration between Atlassian and its partners.
- Connect internal teams with partners to promote smooth, consistent professional services delivery.
- Help drive engagement quality, scalability, and performance.
Qualifications
- At least 6–8 years of experience in SaaS professional services or consulting.
- A minimum of 5 years in customer-facing or partner-facing roles.
- Strong operational discipline.
- Experience working with delivery partners or systems integrators.
Atlassian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
