Cedar Rapids, Iowa, 52401

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Full Time
Onsite
$31200 - $35360/yr

Job Summary

The role involves the coordination of technician labor scheduling, processing of repair orders, and management of warranty claims to facilitate effective service operations. Additionally, the specialist performs administrative functions, including daily financial deposits, documentation duties, and support for the service management team.

Responsibilities

  • Coordinate the scheduling of technician labor to optimize service efficiency.
  • Process and manage repair orders to ensure timely service delivery.
  • Handle warranty claims to support customer satisfaction and service compliance.
  • Perform daily administrative tasks, including processing deposits and managing documentation.
  • Assist the service management team to enhance operational effectiveness.

Qualifications

  • Strong organizational skills with attention to detail.
  • Proficient in Microsoft Office applications.
  • Ability to manage multiple tasks in a dynamic, fast-paced environment.
  • Previous experience in a dealership or administrative role is advantageous but not mandatory.

STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Service Department Administrative Specialist
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