The Supervisor will lead, ensure quality, and manage daily operations for the UCC team. This role encompasses overseeing IT support project management and directing staff in both on-site and remote environments. Applicants need to have a bachelor’s degree and a minimum of five years of experience in a busy contact center. Additionally, the candidate must be able to secure and uphold a Public Trust clearance.
Strategic Operational Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
