West Virginia, 26508
Job description
**Service Desk Manager**
The Service Desk Manager is responsible for leading and overseeing the service desk team while ensuring quality standards are met in daily operations. This role encompasses project management of intricate IT contracts, along with managing staff and guaranteeing that service delivery aligns with production timelines. Applicants must possess at least a bachelor’s degree in a relevant discipline and have a minimum of five years of proven leadership experience. An ITIL certification is essential, and candidates must be able to secure and uphold a Public Trust clearance.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
