Fort Mill, South Carolina, 29715
Job description
**Service Team Lead**
The Service Team Lead is responsible for guiding an inbound call center team, offering specialized knowledge, coaching, and training to deliver exceptional service to financial advisors. This role includes managing intricate inquiries, facilitating team meetings, and supervising daily operations to uphold service standards. Applicants should possess a minimum of 2 years of experience in customer service and financial services. Additionally, obtaining an SIE certification is mandatory within 90 days of employment.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
