Job Summary
The role involves the development, customization, administration, and upkeep of the ServiceNow platform. This includes managing workflows, data structures, integrations, and overseeing controlled releases. The candidate will also provide operational support and engage in troubleshooting activities, working in conjunction with various teams such as project management, engineering, architecture, and integration within an Agile framework.
Responsibilities
- Develop and customize the ServiceNow platform to meet organizational needs.
- Administer and maintain workflows, data structures, and integrations.
- Oversee controlled releases ensuring the integrity of the system.
- Provide operational support and troubleshoot issues effectively.
- Collaborate with cross-functional teams during Agile delivery processes.
Qualifications
- Must possess an active TS/SCI security clearance with Polygraph.
- A bachelor’s degree in a relevant technical field or a combination of education, certifications, training, and experience that is equivalent.
- Proficient experience with JavaScript and web technologies.
- Familiarity with relational databases.
- Demonstrated expertise in ServiceNow development and administration.
- Experience with integration processes and troubleshooting methodologies.
VTG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


