Job Summary
The role involves developing and sustaining robust backend systems as well as AI-driven product experiences, allowing agents to access relevant information and perform dependable actions. You will also engage in on-call duties and work closely with cross-functional teams to enhance product effectiveness in response to customer insights.
Responsibilities
- Design and maintain scalable backend infrastructures.
- Create AI-enhanced product functionalities that aid agents in their tasks.
- Participate in on-call support rotations.
- Collaborate with various teams to refine product performance according to user feedback.
Qualifications
- A minimum of 3 years of professional experience in software engineering, specifically in backend systems and distributed applications.
- Strong proficiency in Python programming.
- Practical experience with generative or agentic AI technologies deployed in production settings.
Klaviyo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
