Atlanta, Georgia, 30303
Job description
The Senior Manager will oversee and cultivate the End User Services team, focusing on the definition and execution of ITSM processes throughout various locations in North America. This role entails managing the lifecycle of endpoints and identity services, while also guaranteeing exceptional IT support through ongoing enhancements in service quality. Applicants should possess a bachelor’s degree and a minimum of 10 years of experience in IT service delivery, with at least 5 years in a leadership capacity. Candidates must demonstrate expertise in ITSM platforms, Windows endpoint infrastructure, and Microsoft 365.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
