Job Summary
This position is focused on leading the technical strategy for conversational analytics through the development of cloud-based AI and machine learning solutions. The role requires collaboration with diverse teams to ensure the successful execution of projects.
Responsibilities
- Drive the technical direction for conversational analytics.
- Develop AI/ML solutions hosted in the cloud.
- Oversee the complete software development lifecycle, including design, prototyping, implementation, and delivery.
- Collaborate effectively with cross-functional teams.
- Ensure the delivery of high-quality intelligent services.
Qualifications
- Minimum of 8 years of experience in large-scale software systems.
- Proficient in Java, Python, JavaScript, and SQL.
- Strong expertise in AI-native development, especially with vector-based retrieval and agentic architectures.
- Exceptional communication and coaching skills.
