Job Summary
The operator plays a crucial role in handling both incoming and outgoing calls, while also monitoring alarms and codes within the hospital setting. Their responsibilities extend to activating notification systems as needed, accessing patient information, and adhering to established scripting for all communications.
Responsibilities
- Manage all incoming and outgoing phone calls effectively.
- Monitor hospital alarms and code situations to ensure timely responses.
- Activate relevant notification systems when necessary.
- Access and maintain patient information securely.
- Utilize standardized scripts during all interactions to ensure consistency and professionalism.
Qualifications
- A high school diploma or equivalent is required.
- At least 6 months of experience in an operator or customer service position.
- Availability to work rotating shifts, including days, evenings, nights, and weekends.
Tenet Healthcare Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
