Job Summary
The role focuses on shaping the product strategy and vision pertaining to Trust and Safety identity functionalities. It emphasizes managing research and discovery efforts while ensuring the product backlog reflects the established roadmap. Collaboration with data experts, engineering teams, internal partners, and clients is crucial for achieving scalable detection, risk management systems, successful implementation, and measurable enhancements in both risk management practices and the customer experience.
Responsibilities
- Develop and refine product strategy and vision for Trust and Safety identity features.
- Oversee discovery and research initiatives to inform product decisions.
- Maintain a product backlog that aligns with the strategic roadmap.
- Collaborate with cross-functional teams including data, engineering, and stakeholders to ensure effective deployment of systems.
- Monitor and evaluate the performance and impact of risk systems on overall customer experience and risk posture.
Qualifications
- Minimum of five years of experience in product management or a related field.
- Deep understanding of the product development lifecycle and design principles.
- Strong skills in data analytics and ability to lead discovery using value management methodologies.
- Experience working within complex organizations with a matrix structure is highly desirable.
JPMorgan Chase & Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
