Job Summary
The UMS Business Systems Analyst plays a vital role in enhancing and supporting essential business systems that facilitate effective service delivery for a vibrant community of residents, businesses, and visitors. This position operates onsite in Charlotte, North Carolina.
Responsibilities
- Enhance critical business systems to support community services.
- Serve as a liaison between stakeholders and technical teams, ensuring clear communication and understanding of requirements.
- Utilize tools such as Azure DevOps, Jira, or comparable software to manage project workflows.
- Assist in analyzing and improving enterprise applications.
Qualifications
- Experience as a Business Analyst, particularly in a systems-related environment.
- Knowledge and experience in using Azure DevOps, Jira, or similar platforms.
- A strong understanding of business processes and systems analysis.
- Possession of a degree in a relevant field is preferred; an Associate degree may qualify.
City of Charlotte provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


