Job Summary
This role is essential for supporting the medical staff by managing communications, patient records, and office logistics. The individual will serve as the first point of contact for patient inquiries and ensure a smooth operational flow within the healthcare unit.
Responsibilities
- Answer unit telephones and warmly greet visitors.
- Screen and direct inquiries to appropriate personnel.
- Transcribe physician orders accurately.
- Maintain confidentiality of patient records.
- Coordinate various departmental needs including tests, supplies, and dietary requirements.
- Manage office supplies and maintain patient charge data with daily reconciliations.
Qualifications
- High school diploma or equivalent is required.
- A minimum of one year of clerical experience is necessary.
- Proficiency in using various personal computer software applications is essential.
- Ability to perform tasks that may require occasional to frequent standing and walking.
- Aptitude for close computer work, reading tasks, and the physical capability to lift or carry items weighing up to 25 pounds.
Emory Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
