Job Summary
The role focuses on delivering effective client transactions and exceptional service while assessing customer financial requirements and assisting in sales initiatives. The individual will also be responsible for instructing clients on digital banking options and ensuring compliance with operational and risk management standards.
Responsibilities
- Facilitate client transactions efficiently.
- Provide outstanding customer service and support.
- Identify and address financial needs of clients.
- Assist in driving sales activities.
- Educate clients regarding digital banking solutions.
- Adhere to all operational protocols and risk management policies.
Qualifications
- High school diploma or equivalent is mandatory.
- Minimum of two years’ experience in teller roles or client service environments.
- Strong communication skills are essential.
- Proficiency in basic computer applications is required.
Truist Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
