Job description
**Customer Experience Specialist**
The Customer Experience Specialist is responsible for overseeing escalated customer issues with a high level of sentiment and collaborating with internal teams to facilitate the recovery of solar systems. This role involves addressing regulatory and legal complaints while offering technical knowledge to tackle complex system failures. Applicants should possess a minimum of 2 years of experience in managing intricate customer disputes and have at least 2 years in the solar industry. Strong skills in troubleshooting solar technology and excellent communication abilities are crucial for success in this position.
