Job Summary
The Field Service Technician/Driver plays a crucial role in providing specialized support and maintenance services. This position involves traveling to various locations to perform installations, repairs, and preventative maintenance on equipment. The technician will ensure that all tasks are completed efficiently, maintaining high customer satisfaction and operational standards.
Responsibilities
- Travel to customer sites for installation and repair of equipment.
- Conduct regular maintenance checks and service calls as necessary.
- Diagnose and troubleshoot equipment malfunctions to provide timely solutions.
- Maintain accurate records of service requests and equipment status.
- Communicate effectively with clients to explain services performed and necessary follow-up.
- Ensure compliance with safety regulations and company policies during all service activities.
Qualifications
- High school diploma or equivalent; technical training or certification is a plus.
- A valid driver’s license and a clean driving record.
- Proven experience in a similar field service role or technical support.
- Strong problem-solving skills and the ability to work independently.
- Excellent interpersonal and communication skills for client interactions.
- Familiarity with diagnostic tools and basic mechanical knowledge.
